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Why i-genie
SOLUTIONS
Demand Generation
Engage and probe visitors to generate sales qualified leads
Customer Support
Automate answering of repetitive queries at scale with chatbots
COMPANY SIZE
Small Business
Accelerate your demand generation & Increase your Sales
Mid Market
Automate critical areas of your operations and provide scaled personalized support
Enterprise
Get a complete done-for-you service with advanced support
INDUSTRY
Real Estate
Manufacturing
Ecommerce
Healthcare
Travel
Education
Insurance
Banking & Finance
Retail
Use Cases
Features
Features
Bot Builder
Build smart chatbots in a visual canvas with a no-code approach
WhatsApp Chatbot
Automatically reach out to millions of potential customers via WhatsApp
Appointment Booking
Automate, streamline, and enrich demo booking for your sales team
App Market
Discover and integrate your favourite apps
Analytics Dashboard
Keep track of important business KPIs of your bot and generate insights
Outbound Bots
Proactively engage and reach out to contacts via SMS and WhatsApp
FAQ Builder
Build and train knowledgebase to answer repetitive and mundane queries
Live Chat
View all conversations handled by the bot/agent in real-time
Slack Live Chat
Make live chat easy, fast, and fun with slack live chat
Human Handover
Take control of conversations from the bot when the need arises
See all features
Now you can see it all in one place
Pricing
Affiliate Program
Blog
Faq
Live Chat
Check the frequently asked questions about LiveChat
Chatbots
Check the frequently asked questions about ChatBots
Help Desk
i-genie Knowledge Base
Contact Us
Book a demo
Online appointment booking for i-genie demo
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Live Chat
Close a conversation
Copy chat transcript of a conversation
Customise live chat screen
Elements on conversation card
Filter conversations on live chat
Kind of conversation status
Live chat settings
Manage labels in i-genie
Manage saved replies in i-genie
Modify qualification details on live chat
Qualification details covered during conversation
Related or past conversation
What are lables?
What are saved replies?
What is conversation history?
What is the 'Live Chat' feature?
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Category - Live Chat
Articles
Close a conversation
Copy chat transcript of a conversation
Customise live chat screen
Elements on conversation card
Filter conversations on live chat
Kind of conversation status
Live chat settings
Manage labels in i-genie
Manage saved replies in i-genie
Modify qualification details on live chat
Qualification details covered during conversation
Related or past conversation
What are lables?
What are saved replies?
What is conversation history?
What is the 'Live Chat' feature?
+ 8 Articles
Show Remaining Articles
