Supercharge CX with a chatbot for travel and tourism

From travel bookings, real-time service requests to instant query resolution, automate processes across sales and customer support with a travel bot.

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Chatbot for travel and tourism
Boost your leads

Boost your leads with meaningful conversations. Qualified lead generation
made easy.

Booking Assistance

Booking Assistance

Generate more bookings, 24x7, by providing a simplistic experience to the user using natural language.

Instantly address booking inquiries, cross-sell or up-sell packages.

Recommend itineraries, process payments and more to accelerate conversions, at scale.

Local Insider

Assist your customer throughout the trip.

Recommend local hotspots as per the customer’s preferences, and provide map directions with tourism chatbot.

Local Insider
Pioneer Tours

"I was quite amazed to see how smoothly the chatbot was catering to the requirements of my international audience."

Ranju Joseph

Refunds & Cancellations

Handle refunds and cancellations with ease.

Process refunds and rebookings right within the travel chatbot across website, Facebook Messenger, WhatsApp and other channels.

Send the latest ticket updates.

Refunds & Cancellations
Customer Service

Customer Service

Save ample time as well as resources by automating FAQs, and avoiding long call centre queues.

Reduce your support costs, and delight your customers by providing instant responses round-the-clock, on the channel of their choice.

Scale your business with chatbots today

Free forever. No credit card required. Access most features.

Some more areas of interest

Itinerary Notifications

Itinerary Notifications

Once the user has booked their tickets, the travel chatbot can start sending important notifications and updates on their ticket status as well as itinerary to the user directly on WhatsApp.

Refund Status

Refund Status

Let users check the status of their ticket cancellation/refund by providing their PNR details on the chat. With a seamless integration to the database, the chatbot can fetch the relevant details and display the refund status or related information.

Cancel-Modify Bookings

Cancel/Modify Bookings

In the event that the user wishes to cancel/modify their bookings, they can do so directly, by making a relevant request to the bot.

Travel chatbot

Travel Assistance

Personalize your customer’s experience by giving them the best travel recommendations, and list of entertainment options that suit their persona.

Airport chatbot

Airport Assistant

Make it easy for your customers to access the right airport services with the always-on chatbot.

Hotel chatbot

Hotel Booking

Reduce turn-around time by instantly addressing queries on hotel bookings, rooms and services.

What you can expect with i-genie!


Hours can be saved


Increase in website


Increase in lead generation
from website

Scale your business with chatbots today

Free forever. No credit card required. Access most features.