- info@i-genie.co.uk
- 0207 148 4785
From travel bookings, real-time service requests to instant query resolution, automate processes across sales and customer support with a travel bot.
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Generate more bookings, 24x7, by providing a simplistic experience to the user using natural language.
Instantly address booking inquiries, cross-sell or up-sell packages.
Recommend itineraries, process payments and more to accelerate conversions, at scale.
Assist your customer throughout the trip.
Recommend local hotspots as per the customer’s preferences, and provide map directions with tourism chatbot.
Ranju Joseph
director
Handle refunds and cancellations with ease.
Process refunds and rebookings right within the travel chatbot across website, Facebook Messenger, WhatsApp and other channels.
Send the latest ticket updates.
Save ample time as well as resources by automating FAQs, and avoiding long call centre queues.
Reduce your support costs, and delight your customers by providing instant responses round-the-clock, on the channel of their choice.
Free forever. No credit card required. Access most features.
Once the user has booked their tickets, the travel chatbot can start sending important notifications and updates on their ticket status as well as itinerary to the user directly on WhatsApp.
Let users check the status of their ticket cancellation/refund by providing their PNR details on the chat. With a seamless integration to the database, the chatbot can fetch the relevant details and display the refund status or related information.
In the event that the user wishes to cancel/modify their bookings, they can do so directly, by making a relevant request to the bot.
Personalize your customer’s experience by giving them the best travel recommendations, and list of entertainment options that suit their persona.
Make it easy for your customers to access the right airport services with the always-on chatbot.
Reduce turn-around time by instantly addressing queries on hotel bookings, rooms and services.
Hours can be saved
annually
Increase in website
engagement
Increase in lead generation
from website
Free forever. No credit card required. Access most features.