WhatsApp Business API from 360Dialog
WhatsApp Business API is required to perform any automation on WhatsApp. The types of automation you can perform are,
1. Chatbots to automate incoming messages- 2: Sending transactional messages via APIs
- 3. Send broadcast messages
Preparation checklist:
Before you begin the application process to get the WhatsApp Business API from 360Dialog, make sure you have the following available.
1. An active i-genie subscription plan
Only accounts which have a paid plan will be able to set up this process. In case you do not have a paid plan, visit the billing page on the product and purchase one or get in touch with our team at hello@i-genie.co.uk.
2. Facebook Business Manager Verification:
Ensure that your Facebook Business Manager is verified. Here are the steps to do so.
3. WhatsApp Phone Number:
You would require to have a number that you can associate with your WhatsApp Business Account that you are applying for.
Make sure that this number does not have a active WhatsApp account. (if it does, then delete the account)
The number must be capable of receiving a OTP or a call for a verification procedure
Applying for the WhatsApp Business API
Now that you are all set to get the WhatsApp Business API, open the following URL and complete the procedure as instructed.
Here is the link for applying for the WhatsApp Business API: WhatsApp Business API Account Submission
You will experience a Facebook pop-up modal taking you through the steps and asking you for the details that you want to keep in your WhatsApp Business Account.
Refer to this video for guidance on the exact steps:
In case you face any issues throughout the process, create a ticket or reach out to us at hello@i-genie.co.uk