i-genie Basics

i-genie helps in automating interactions with your current and future customers by providing you a done-for-you service. It helps companies to build a pipeline of qualified leads, automating their customer support all with the help of no code chatbot builder.

Where does i-genie help?

• Automate lead generation
• Scaling your support
• Answering FAQ
• Personal HR
• Booking more appointments
• Financial assistant

What does it offer?

Bot Builder:
Build conversational experiences with no code chatbot builder. With a simple drag and drop interface, the bot builder makes it a breeze to architect personalised conversational experiences across the customer life cycle

App Market:

List of third party apps with which can be integrated with i-genie

Channel Configuration:
Integrating i-genie chatbot on different channels like Website, Facebook, WhatsApp or SMS

Live Chat:

It is an interface where the user can see all the ongoing and historical conversations handled by the bot or the agents

Analytics: 

It is a dashboard that visualises the data captured by the bot / agent through a series of conversations in a graphical interface made up of cards. These cards can be further expanded to view more details of the card