Custom reporting

i-genie understands the importance of data and how it can help the business in gaining better clarity about their target audience. With Custom Reporting, i-genie will be delivering the required data captured by bot to its users for further analysis and better decision making. 

What is the process to request for Custom Reports? 

You can request for the custom reports by either reaching out to the i-genie support team on support@i-genie.co.uk or by raising the support desk

Since this is counted under additional requirements, the charges for the same will be defined based on scope of work and the manpower required to fulfil the requirement

What would be the format of custom reports? 

The format of the custom reports varies from user to user on basis of requirement. We usually deliver these reports in Google Data Studio however if the requirement ask for it, the same can be delivered by providing APIs or pushing data to BI tools.