ActiveCampaign

With our recent updates, we now support ActiveCampaign integration with i-genie.

Enabling the ActiveCampaign will sync all your ActiveCampaign contacts to i-genie(not vice versa). You can map the fields of both ActiveCampaign and i-genie before beginning or after the sync starts. 

This integration enables you to perform an ABM strategy on your website, so that you can proactively interact with the contacts that are on your website through an email campaign, and utilise their synced contact details to make the chat more fun and engaging. 

How does the Integration work?

Fetching subscriber ID from the URL

i-genie has created a parameter ‘wvid’ which needs to be mapped with ‘subscriberID’ to identify the contacts. It needs to be part of the ActiveCampaign URL in order for i-genie to identify the user. 

The URL would look something like this,

www.website.com/?wvid=%SUBSCRIBER ID%&aid=abc

Here;

• 
  wvid = Parameter that i-genie reads
• SUBSCRIBERID = Assigned contact ID to each contact in ActiveCampaign

E.g: www.wotnot.io/?wvid=1234&aid=nik

Configuring the ActiveCampaign contacts sync on i-genie

In-order to configure your ActiveCampaign account on i-genie, you can follow the following steps: 

Step 1: Go to App Market > ActiveCampaign > Accounts

Step 2: Click on ‘Add Account’ 

Step 3: Provide following details; 

3.1 Account Name: Account name can be anything as per your preference

3.2 URL: URL of your ActiveCampaign account

3.3 Key: API key of your ActiveCampaign account

Both URL as well as Key will be available in your ActiveCampaign account. To access it go to ‘Settings > Developer > API Access’

Step 4: Click on ‘Add Account’ to save the configuration

How do I map the fields? 

In order to map the fields with the variables that need to be synced with ActiveCampaign, you can follow the following steps; 

Step 1: Click on ‘Edit’ option against your configured account

Step 2: Switch on ‘Enable Sync’ to start syncing all ActiveCampaign contacts with i-genie

Step 3: Click on ‘Add Mapping’ to start mapping the fields with variables 

Step 4: Create variable or use the existing one under in the field under ‘i-genie Variable’ & select the ‘ActiveCampaign’ field from the drop down list that it needs to be mapped with

Contacts sync may take a few minutes and may extend depending on the contact list.

All the fields from ActiveCampaign will be visible here including the custom field as well. 

You can switch on / off ‘overwrite’ in order to overwrite the fields as per your preference. 

You will have to click on ‘Add Mapping’ every time you want to map the variable with the ActiveCampaign field. 

Step 5: Click on ‘Save Mapping’ to save the mapping

How can I check if the contacts are synced or not? 

In-order to check if the ActiveCampaign contacts are synced or not, you can follow the following steps; 

Step 1: Go to ‘Contacts’ 

Step 2: Click on ‘Columns’ & select ‘Contact Created By’

Contacts created by the sync will have the value ‘ActiveCampaign’ on it.