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Action Block: Sub Flow

Sub Flow action block allows you to break down larger chatbot flows into smaller manageable chunks.


Using the sub-flow helps in,


  • * Creating smaller manageable flows for each path
  • * Easier navigation between the conversation flow
  • * Easier onboarding of teams to the chatbot


Here are a couple of images to show you the difference between using sub-flow.


How do I set it up? 


Step 1: Add action block on canvas by clicking on ‘+’ 


Ideally, where you expect a long flow to come in you should use the sub-flow function 


Step 2: Choose Flow

Step 3: Enter flow


Now, to enter this sub-flow, you can either double click on the ‘Flow’ action block or open the action panel and click on the button ‘Enter flow’


Step 4: Build flow on the canvas


When you enter the sub-flow, it would look like this.

And here you can continue building your chatbot flow by clicking on “+” as you would otherwise.


You can create as many sub-flows as you want in the flow


You can navigate back to the other flows by using the home or the flow names visible here.