Action Block: Sub Flow
Sub Flow action block allows you to break down larger chatbot flows into smaller manageable chunks.
Using the sub-flow helps in,
* Creating smaller manageable flows for each path- * Easier navigation between the conversation flow
- * Easier onboarding of teams to the chatbot
Here are a couple of images to show you the difference between using sub-flow.
How do I set it up?
Step 1: Add action block on canvas by clicking on ‘+’
Ideally, where you expect a long flow to come in you should use the sub-flow function
Step 2: Choose Flow
Step 3: Enter flow
Now, to enter this sub-flow, you can either double click on the ‘Flow’ action block or open the action panel and click on the button ‘Enter flow’
Step 4: Build flow on the canvas
When you enter the sub-flow, it would look like this.
And here you can continue building your chatbot flow by clicking on “+” as you would otherwise.
You can create as many sub-flows as you want in the flow
You can navigate back to the other flows by using the home or the flow names visible here.