Action Block: File Upload

File Upload block is used when you would like users to submit documents/files through the bot. This block allows the users to share the files in various formats

This supports only “.pdf”, “.jpg”, “.png”, “.doc”, “.docx”, “.ppt”, “.xsl”, “.xlsx” & “.csv” formats

Maximum size of the file supported is 10 MB

Maximum Number of uploads allowed is up to 10 

How do I set it up? 

Step 1: Add action block on canvas by clicking on ‘+’ 

Step 2: Choose File Upload

Step 3: Configure it on the right panel

You can configure following on the configuration panel

3.1 Message: 

Define the message or question that will appear to the visitor before collecting the file

3.2 Type of file: 

Select the type of filed that you want to limit the visitors to upload. This will restrict the bot from accepting the files of the format which are not selected by you. 

3.3 Define Variable; 

Configure the variable where you would like the filed to be uploaded / stored. This will allow you to share the link of the file uploaded by the visitor later in the flow. 

3.4 File Size: 

Set the limit of the file size that the visitor can upload. The maximum size supported is 10 MB. Other sizes that you can choose are 1 MB, 2 MB, 5 MB. In-order to change the maximum size of the file, you will need to click on ‘Drop down arrow’ & select from the available options

3.5 Upload Limit: 

Set the upload limit i.e the number of times visitor can upload a file. Maximum number of uploads allowed per visitors is 10/ The other available options are 1, 2 & 5. In-order to change the upload limit, you will need to click on ‘Drop down arrow’ & select from the available options.