Browser
Stay in the loop with your customers through your favorite browser.
You can easily keep your customers engaged through Live Chat, practically 24x7!
Rest assured. Our Live Chat helps you with excellent customer service and boosts your sales whilst creating a nurturing relationship with your clients.
You can now see what your customer is typing and without any magic ball. Predict the future context and win over your customers with Live Chat.
Keep the conversation awesome with our replies that are on fleek. Sshh, they won’t know!
Keep your agents super productive with Agent Dashboard.
See beyond the veil since you can see all the pages your visitors ever set their foot on.
Use tags to make it easier for you to sort chats. You can further make it more organized by using notes on it.
You can initiate a video call while using the Live Chat to assist your customers better.
You can also initiate a phone call with your customer during the Live Chat. Sounds so phon-y!
Although we wish we could read minds, we can certainly read our customers through knowing the visitors and their profile ever since they land on your website.
The chatbot can also do a reverse uno with the bot takeover feature during a monotonous chat.
You can now easily streamline chats from all platforms into one inbox! Unified Chat Inbox!
Our Live Chat helps an agent takeover the conversation previously being attended by a chatbot.
You can now route chats according to the rules that you set for Live Chat requests. This makes it super easy for multiple teams in one workspace.
You can choose to show your status online or offline. Your business, your status.
Your WhatsApp chats pertaining to queries or help are open for 24 hours only, but you can always start a new chat.
In a hurry or you just got a simple query? Pick any of the awesome templates we got for you to make your customer service a piece of cake.
Never Miss a conversation with your costumers on social media
Telegram
Keep your customers close and well served with telegram live chat support.
Through this integration, enjoy a non-robotic conversation with your customers 24x7.
Facebook Messenger
Convert potential clients into loyal customers by adding diligent support through Messenger.
Connect with your customers on the go with the I-genie Mobile App’s push notifications and Alerts.
Stay in the loop with your customers through your favorite browser.
Never skip a customer’s query ever again! Stay on the grid with I-genie’s social media Live Chat integration.
Be limitless with the remarkable feature of having Live Chat support. You can reach anywhere, anytime, and for everyone! This actually feels godly!
Ecommerce
Send amazing offers, sell even better, reduce buyer anxiety by sharing shipping information
Healthcare
Provide your patients an easy gateway to find appropriate information about any medical query.
Customer Service
Create the best customer service experience for your potential and existing customers with Live Chat.
Scale your business with I-genie’s FREE Live Chat